Know what to expect.

One native WhatsApp TXT, a ZIP containing one identifiable chat and supplied media, or a supported saved UnPack Evidence Package. Screenshots and WhatsApp account backups are not supported native chat imports.

The evidence workspace is designed primarily for laptop or desktop use, where file review, media and printing are easier to manage. You can read this website on your phone, then move your exported file to your computer.

No account is required for the evidence workflow. There is no UnPack cloud evidence library. Keep your own source files and saved packages.

The app applies a 512 MB local import limit (512 × 1024 × 1024 bytes). ZIPs are also limited to that expanded size and 10,000 entries. Device memory, browser capabilities and file contents can impose practical limits below these maximums.

Import, read and search the conversation; review participants and available media; choose which dates to display; add case or document details and adjust presentation settings; and preview the prepared output. Print / Save as PDF and Save Evidence Package are the export-access boundary.

UnPack shows missing-media indicators where a message references an attachment that was not supplied. It does not reconstruct missing media. Images depend on browser format support; audio/video can play locally, while other files have attachment records.

The source is kept separately from its rendering. Date filtering, participant placement, message references and partial number masking affect the presentation. Full identifying details may remain in the original TXT and media.

Unsaved work is held in browser memory and may be lost on refresh or closing. Save an Evidence Package when export access is available, and save an updated package after changes. Keep independent copies of the original export.

Both Print / Save as PDF and Save Evidence Package for the imported chat, with repeat exports of the active paid project. The current integration is in test mode and does not collect real payment. Price and currency are shown before checkout.

No. Editing presentation settings in an active paid project retains access. A new native TXT or ZIP import starts a new unpaid project. A saved paid package can restore access after payment verification.

A recipient can import the saved package and restore its export access when the included signed receipt verifies. They do not need to buy that already-paid package again. Refunded or invalid payments do not restore access.

The 24-hour period concerns temporary checkout records, not a saved paid receipt. Saved receipt access depends on successful verification and a valid payment; it is not a promise of permanent or unlimited service availability.

Keep your saved package and retry verification before starting another purchase. A checkout return page alone is not payment confirmation. Contact support if the problem continues, without sending evidence files or private details about the dispute or review.

Save the browser-generated PDF separately. The package includes source, supplied media, saved settings, a local HTML rendering, a manifest and checksums, plus a signed payment receipt where available.

Evidence processing takes place in your browser. Imported chats, media, case and document details, filenames and evidence hashes are not sent for remote evidence processing. Normal hosting metadata and separate payment requests still travel over the internet.

The app sends payment identifiers or a signed payment receipt, not the conversation or evidence hashes. Checkout is separate from evidence processing and is hosted by the payment provider.

No. UnPack prepares a presentation of the supplied source. It does not authenticate messages, establish authorship, certify chain of custody or decide admissibility. A SHA-256 hash identifies bytes, not the truth or origin of a conversation.

No. Masking changes part of the rendered presentation. Original source and media may retain full numbers, names and other sensitive information. Review the package and use an appropriate sharing channel.